Spinsy Privacy Policy

At Spinsy, we respect your privacy and are committed to protecting the personal data you share with us when you register, deposit, play or contact our support team. This Spinsy Casino privacy policy explains what information we collect, why we collect it, how we use it, and the rights you have over your own data. By creating an account and using spinsy.com, you agree to the practices described below.

Information We Collect

When you sign up for Spinsy casino online or use any of our services, we collect several categories of data to verify your identity, process payments and comply with our licensing obligations. Our Spinsy platform gathers information directly from you, automatically through your device, and occasionally from third parties such as payment providers and identity verification services.

• We collect registration details such as your name, date of birth, email address, phone number and country of residence
• We gather identity verification documents, including government-issued ID, proof of address and, where required, proof of payment method
• We record financial information related to deposits and withdrawals made through our supported payment methods, including card, bank transfer, Revolut, MiFinity and various cryptocurrencies
• We track your gaming activity, including games played, stakes, wins, losses and bonus usage, to manage your account and improve our services
• We automatically collect technical data such as your IP address, browser type, device identifiers and login timestamps
• We store communications you send us through live chat, email or our Telegram channel

Why We Collect Your Data

We at Spinsy use your personal information for clear, legitimate purposes connected to running a safe and compliant gaming platform. Our VIP Elite Club, loyalty rewards, and promotional offers such as the welcome bonus also rely on accurate account data to function correctly.

• We verify your identity and age before allowing deposits or withdrawals
• We process transactions and apply the correct currency, limits and fees for your market
• Our Spinsy team uses activity data to calculate VIP levels, withdrawal limits and eligibility for cashback and reload offers
• We detect and prevent fraud, money laundering and underage gambling
• We send service messages, account notifications and, where you have opted in, marketing communications about Spinsy bonus offers and promotions
• We use aggregated data to improve game selection, site performance and customer support

How We Share Information

We do not sell your personal data. However, to operate Spinsy Casino responsibly, we may share limited information with trusted third parties who help us run our services.

• We share data with payment processors and banking partners to complete deposits and withdrawals
• We work with identity verification providers to confirm your age and identity
• We may disclose information to regulators, law enforcement or auditors where legally required
• We share technical data with hosting, security and analytics providers who support our platform infrastructure
• Our game providers may receive limited gameplay data necessary to deliver slots, live dealer games and jackpot features

Cookies and Tracking Technologies

We at Spinsy Casino use cookies and similar technologies to recognise returning players, remember your language and currency preferences, and analyse how our site is used. You can manage cookie preferences through your browser settings, although disabling certain cookies may limit functionality such as staying logged in or receiving personalised bonus offers.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period afterward to meet legal, tax, anti-money-laundering and dispute-resolution obligations. Our Spinsy record-keeping practices follow applicable gambling regulations in the markets we serve, including Australia, France, Canada, New Zealand, South Africa and the Latin American and European locales available through our language picker.

International Data Transfers

Because Spinsy casino serves players across many countries, your data may be processed in jurisdictions outside your country of residence. Where we transfer information internationally, we apply appropriate safeguards to keep your data secure and compliant with relevant data protection standards.

Your Rights

We want you to feel confident that you remain in control of your personal information. Depending on your location, you may have the following rights, which we will honour in accordance with applicable law.

• You can request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention requirements
• You can object to or restrict certain types of processing, including marketing communications
• You can withdraw consent for promotional emails at any time without affecting other services
• You can request a copy of your data in a portable format where applicable

To exercise any of these rights, you can contact our support team at support@spinsy.com, or reach us through 24/7 live chat available directly on spinsy.com.

Security of Your Information

We at Spinsy use industry-standard technical and organisational measures to protect your data against unauthorised access, loss or misuse. Our Spinsy Casino systems restrict access to personal information to staff who need it to perform their duties, and we regularly review our security practices as part of our ongoing commitment to protecting your account.

Restricted Jurisdictions and Account Eligibility

We do not knowingly collect data from residents of excluded jurisdictions listed in our General Terms and Conditions. If we discover that an account has been opened from a restricted country, we reserve the right to suspend the account, decline further processing of personal data for gaming purposes, and take appropriate action in line with our policies.

Children's Privacy

Our services are intended only for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors, and we will delete any such data if we become aware it was collected in error.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of Spinsy Casino after changes are posted means you accept the revised policy.

Contact Us

If you have questions about how we handle your data, our Spinsy support team is available around the clock. You can reach us by email at support@spinsy.com, through live chat on our website, or via our Telegram channel for quick assistance regarding your privacy or account.